Sometimes a company  “desperates” when one of their best employees resigned from the company’s. This happens because the company did not prepare  a system that can be used as “Handbook” to all personnel, so anyone in that company can quickly find out what and how they work it.

Knowledge Management is indirectly be “Handbook”.
What is Knowledge Management?
Knowledge Management is a system that can store, update, and continuously refine detailed practical knowledge of all levels of professionals and workers in an organization.

All development workers can properly recorded and stored in a system, and can be accessed at any time. So that all operators do not need to learn from zero point to start something.

One example of companies that successfully implement Knowledge Management is TOYOTA. In the early stages Toyota standardize their employees, including providing basic training to the stage after that just go on stage how to use digital knowledge management system, especially for shop-floor also plant management and operation.

Are government institution will follow Toyota in develop knowledge management in order to improve their important information …

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